Refund policy

Returns, Refunds & Order Changes

Every Spray Bunny item is made after you order. Please review the product details and size chart carefully before purchasing.

Returns and exchanges

We do not accept returns or exchanges for a change of mind or because the size or color you selected does not suit you, except where required by applicable law.

If you receive a different size, color, or item from what you ordered, please contact us so we can resolve it.

Damaged, defective, or incorrect items

Contact CustomerSupport@spraybunny.com promptly if your item arrives damaged, defective, or incorrect. Please report the issue within 14 days of delivery where possible, so we have time to investigate and coordinate with our production partner.

Include:

Your order number.
A description of the problem.
Clear photos of the item, the issue, and any relevant label or packaging.

We will review your claim and arrange an appropriate replacement or refund for a confirmed issue at no additional cost to you. This reporting request does not limit your rights under applicable law.

Please contact us before returning anything. We will provide instructions if a return is needed.

Cancellations and order changes

Email CustomerSupport@spraybunny.com immediately if you need to cancel an order or change its size, color, or shipping address.

We will accommodate requests where possible before production begins. Once production has started, we generally cannot accept cancellations or changes, except where required by law.

Delayed or missing orders

Production and shipping estimates appear on the relevant product pages. Items from different production partners may arrive separately.

If we cannot ship within the stated timeframe, we will notify you of the delay and provide the options required by applicable law, including cancellation and a refund where applicable.

If tracking appears stalled, your package is missing, or an item has not arrived, contact us promptly so we can investigate. Please confirm that your shipping address is correct before ordering; customer-provided address errors may result in additional delivery or replacement costs.

Refunds

We will notify you when a refund is approved and issued. Approved refunds are returned to the original payment method. Your bank or payment provider may take additional time to post the funds.

For a confirmed damaged, defective, or incorrect item, you will not be charged return or replacement shipping. Any required refund will include applicable delivery charges as required by law.

Return addresses

Do not send returns to our business mailing address or directly to a production partner without instructions from Spray Bunny.

Our business mailing address is not a return-processing location:

Spray Bunny, LLC
113 S. Perry Street, Suite 206 #13924
Lawrenceville, GA 30046
United States

Your consumer rights

Nothing in this policy excludes or limits rights or remedies available to you under applicable consumer law. Where mandatory law provides different cancellation, return, or refund rights, those rights apply.